International orders may be subject to customs duties and import taxes upon arrival. Please see shipping and delivery information below.
Carefully chosen for seasonal wellbeing and immune support through the colder months.
Includes:
UMF™ 22+ / 1000+ MGO Mānuka Honey: A rare and potent treasure, rich in unique natural properties to support everyday wellbeing.
UMF™ 22+ / 1000+ MGO Mānuka Honey Sachets (12 pack): Pure wellness, beautifully packaged for life on-the-go when you need an extra boost.
Defence Lozenges (4 x boxes): A gentle, soothing blend to help support your immune system - your elegant companion through seasonal shifts.
The True Honey Co. is committed to meeting the highest export regulations including MPI, AsureQuality and the UMFHA guidelines. This Mānuka honey has been tested by an independent laboratory for quality and purity, and certified by the UMF™ Honey Association (licence number: 2900). AsureQuality has audited every step of its journey from bee to you – ensuring it is safe, ethically made and good to eat. And every jar carries the FernMark – your guarantee that it was produced, harvested and bottled in New Zealand. (licence No.100086).
Experience the convenience of swift order fulfillment with our top-notch Shipping services.
What we love most about our mānuka honey, is sharing it with you. Here’s where we ship to, and how it gets there and how long it takes.
SHIPPING TIMES
- New Zealand: 1-3 days
- Australia: 3-6 days
- Hong Kong, Singapore, Taiwan and USA: 6-9 days
Please note some rural addresses could take longer.
DELIVERY COMPANY
New Zealand: We use NZ Couriers. Couriers won't deliver to a PO Box number, so you'll need to tell us your physical address when you place an order.
Australia, Hong Kong, Singapore, Taiwan and USA: We use DHL as our courier company. DHL won’t deliver to a PO Box, so you’ll need to tell us your physical address when you place an order.
TRACKING
We’ll email you when we ship, detailing who we’ve shipped with and your unique tracking number. If your honey isn’t with you within the estimated shipping time, click on the link in your email notification, email hello@truehoney.co.nz and we’ll chase it up.
DUTIES AND TAXES
International orders (outside of New Zealand) may be subject to duties and taxes as determined by the country to which they are shipped. These charges are not included in the product price or total price paid at checkout and are the responsibility of the recipient to pay upon delivery.
We are unable to calculate the duties and/or taxes your order may incur as these charges are imposed directly by your local customs. For an accurate estimate, we recommend referring to the information available from your local customs office.
Please note, The True Honey Co. has no control over customs processing times or the assessment of duties and taxes.
In the event of non-payment for any customs duties and/or taxes, your order will be returned to The True Honey Co., and refunded minus the original cost of shipping, the cost of returning the order to The True Honey Co., as well as any storage fees or penalty fees incurred as a result of non-payment.
WHERE WE SHIP TO
Right now, we can directly ship to NZ, Singapore, Taiwan, USA and Australia (with the exception of Western Australia as they have a higher quarantine regulation for bees and bee product). For other countries, check out our stockist page or please email us hello@truehoney.co.nz and within 24 hours (normal working days) we will respond and we’ll do what we can to make it happen.
