Shipping & Delivery
What we love most about our Mānuka honey, is sharing it with you. Here’s where we ship to, and how it gets there and how long it takes.
New Zealand: 2-3 working days
Australia: 8-10 working days.
Please note some rural addresses could take longer.
New Zealand: We use NZ Couriers. Couriers won't deliver to a PO Box number, so you'll need to tell us your physical address when you place an order.
Australia: We use DHL as our courier company. DHL won’t deliver to a PO Box, so you’ll need to tell us your physical address when you place an order.
We’ll email you when we ship, detailing who we’ve shipped with and your unique tracking number. If your honey isn’t with you within the estimated shipping time, click on the link in your email notification, email email@example.com and we’ll chase it up.
WHERE WE SHIP TO
Right now, we can directly ship to NZ, UK, Australia (with the exception of Western Australia as they have a higher quarantine regulation for bees and bee product). For other countries, check out our stockist page or please email us firstname.lastname@example.org and within 24 hours (normal working days) we will respond and we’ll do what we can to make it happen.
CANCELLING YOUR ORDER
We ship our orders daily so if you find you have hit a button you wished you hadn’t (we’ve all been there), and you haven’t received a shipping confirmation email, then quickly buzz us and we’ll see if we can cancel the order.