International orders may be subject to customs duties and import taxes upon arrival. Please see shipping and delivery information below.
The True Honey Co. is committed to meeting the highest export regulations including MPI, AsureQuality and the UMFHA guidelines. This Mānuka honey has been tested by an independent laboratory for quality and purity, and certified by the UMF™ Honey Association (licence number: 2900). AsureQuality has audited every step of its journey from bee to you – ensuring it is safe, ethically made and good to eat. And every jar carries the FernMark – your guarantee that it was produced, harvested and bottled in New Zealand. (licence No.100086).
Experience the convenience of swift order fulfillment with our top-notch Shipping services.
What we love most about our mānuka honey, is sharing it with you. Here’s where we ship to, and how it gets there and how long it takes.
SHIPPING TIMES
- New Zealand: 1-3 days
- Australia: 3-6 days
- Hong Kong, Singapore, Taiwan and USA: 6-9 days
Please note some rural addresses could take longer.
DELIVERY COMPANY
New Zealand: We use NZ Couriers. Couriers won't deliver to a PO Box number, so you'll need to tell us your physical address when you place an order.
Australia, Hong Kong, Singapore, Taiwan and USA: We use DHL as our courier company. DHL won’t deliver to a PO Box, so you’ll need to tell us your physical address when you place an order.
TRACKING
We’ll email you when we ship, detailing who we’ve shipped with and your unique tracking number. If your honey isn’t with you within the estimated shipping time, click on the link in your email notification, email hello@truehoney.co.nz and we’ll chase it up.
DUTIES AND TAXES
International orders (outside of New Zealand) may be subject to duties and taxes as determined by the country to which they are shipped. These charges are not included in the product price or total price paid at checkout and are the responsibility of the recipient to pay upon delivery.
We are unable to calculate the duties and/or taxes your order may incur as these charges are imposed directly by your local customs. For an accurate estimate, we recommend referring to the information available from your local customs office.
Please note, The True Honey Co. has no control over customs processing times or the assessment of duties and taxes.
In the event of non-payment for any customs duties and/or taxes, your order will be returned to The True Honey Co., and refunded minus the original cost of shipping, the cost of returning the order to The True Honey Co., as well as any storage fees or penalty fees incurred as a result of non-payment.
WHERE WE SHIP TO
Right now, we can directly ship to NZ, Singapore, Taiwan, USA and Australia (with the exception of Western Australia as they have a higher quarantine regulation for bees and bee product). For other countries, check out our stockist page or please email us hello@truehoney.co.nz and within 24 hours (normal working days) we will respond and we’ll do what we can to make it happen.
Let customers speak for us
I have just finished the NY marathon using mostly buzzies!!! (i also trained with them) amazing, no gut ache, awesome fuel
for the body, super easy to use. I really appreciated them. thank you Diana and James for gifting them to me xx
Will never purchase honey from another brand again! The perfect addition to our whare especially during winter and all the bugs flying around! Couldn't recommend enough.
We live in New Zealand and we know how therapeutic Mānuka honey is, so we wanted the best of the best. We use this strictly for sore throats, winter chills, wound care and if you want the ultimate skincare facial mask, it's powerfully potent and nature's purest. My skin literally soaks it up and has been feeling more bouncy, hydrated and plump. This is like gold!
I have been having just shy of a teaspoon a day of this honey for a few weeks now and I am amazed at how calm my skin is and my son has been sick and I didn’t catch it off him like I usually do I’m one that if you cough in the same room as me I’ll get it!
It tastes AMAZING! I have never had any honey like it! You open the jar and are hit with the most mouthwatering smell!
I love it ! 😍
These are great! I love that I can pop them in my bag and take them on my travels. Super easy to use and super delicious! Highly recommend for any busy person who is keen for an immunity boost on the go!
I love these for my daughter. She’s 20 months now and has been picking up quite a few daycare bugs so adding these into our health and immune regime has been great! I love knowing that she’s getting all the benefits from the MGO 400+ and it’s a yummy treat for her too!
I ordered from singapore and the delivery was very prompt and professional. The honey tastes beautifully with real richness of good honey. Love the aftertaste it gives too. It is very convenient to bring about and easy to consume wherever I go. I will order again and I highly recommend to all. Thanks
I purchased the Mānuka Starter Gift Pack from The True Honey Co. and it’s truly amazing. The honey is rich and powerful, and each lozenge targets a different need—energy, immunity, digestion, and calm—naturally and effectively. Beautifully packaged and thoughtfully made, this set is the perfect mix of indulgence and everyday wellness. Highly recommended!
I love this honey! It’s so sweet and silky. It’s been perfect to add into warm water to sooth my throat in the lead up to winter!
Well received , but I just did not try it yet , still have opened honey jars , sure it will be great too
My 3-year-old loves Buzzies! She calls the sachets her “honey bees” and thinks they’re a treat. I love that it’s a natural way to support her immunity. She can do it all by herself, which makes her feel so proud. Total win for both of us!
These are our go to whenever anybody at home or work starts to feel a tickle in the throat. You can feel the goodness immediately. Taste delicious and very soothing.
Flavour,quality,packaging,new lozenger products,overall excellence
Such a beautiful smooth manuka honey, highly recommended
I was experiencing stomach pains that the doctors couldn't give me answers to, after 30days of 1 tea spoon a day the stomach pains have all gone. Wasn't what I expected but the results have be AMAZING
